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Guarantee
Our guarantee is very simple and straightforward: We stand behind all products we sell. If you are not happy for whatever reason, please return your item within 30 days of purchase for a full refund or credit. Your credit will be issued within three business days of the receipt of your request. If you want to return an item or have any other problems with our products, please fill out our Customer Service Form or Email Us. See our returns policy under Shipping.
Privacy
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This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All data is protected using the most advanced methods available. We do not store financial information like credit card numbers or personal information on this site. Customer's email and contact information are never sold or traded with outside companies. You can order with confidence from the Crucible Catalog!
Since our products are offered as alchemical, sacramental, and metaphysical supplements, we make no claims or promises as to their health benefits. None of the information on this website is meant to be construed as medical advice. If you have any medical or nutritional questions on any of our products, please consult with your physician or nutritionist. We can make no suggestions for mitigating or curing any disease. Our colloids, tinctures, oils, tonics, and elixirs are provided for metaphysical use in traditional alchemical sacraments and supplements to the flow of chi (life force) in the body, mind, and spirit. None of the products in the Crucible Catalog are intended to diagnose, prevent, treat or cure any disease. Historical information is provided as a courtesy to our customers. Consequences of dietary, topical, or other use of any of our products is the sole responsibility of the customer. We discourage consumers from self-treating for a serious disease without the benefit of a medical diagnosis or treatment. If you have additional questions or concerns, please visit the FDA Website or contact us through the Customer Service Form. Read our complete Legal Disclaimer.



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